BOOK PICKUP PROCEDURES (Contactless Pick Up)
The library provides contactless pickup and all items must be requested through the NWC Library online catalog. Reference books, bound and current periodicals do not circulate. These procedures only pertain to items owned by the Naval War College. Interlibrary loans will be handled differently due to security concerns.
Book Pick-up and Return Procedures for Patrons
1. Patrons will place items on hold via the NWC Library Primo Discovery website.
2. Access Services staff will pull items from shelf; check items out to patron; and place items in bag labeled with patron’s name. Patron will be notified by email if requested items are unavailable.
3. Access Services staff will notify patrons by email when checked out items are available for pick up.
4. Pick up location: Hewitt North Entrance across from the gravel parking lot.
5. Pick up times: Mon-Friday 0800-1600.
a. Items will be checked back in and returned to stacks if not picked up in five (5) business days.
b. Contact Access Services Staff (circdesk@usnwc.edu) if unable to make designated pick up times.
Items may be returned at any time by placing them in the ‘Book Return’ located at the Circulation Desk, or in the book return bin located inside the Hewitt North entrance doors.
1. Access the library catalog: Primo VE
2. Login to your library account. Instructions on logging in can be found here
3. To find items available at the NWC Library make sure to select “Library Catalog” in the search bar’s drop-down menu. Then select the item you would like to place on hold to access the item information page
4. Under the “How to Get It” section, select ‘Hold Request’.
5. Select ‘Send Request’ to route hold request to Access Services department.
6. Hold requests can be tracked, modified, or cancelled in the “My Requests” section:
Questions? Contact the Access Services Department at circdesk@usnwc.edu
Hewitt Hall
686 Cushing Road
Newport, RI 02841-1207
Phone Number: (401) 856-5590
Email: circdesk@usnwc.edu